Shipping & Payment Info

Payment and dispatch

The following terms and conditions apply:

The products are delivered all over the world.

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany):

Wir versenden Ihre Bestellung mit DHL/Deutsche Post und einer Sendungsverfolgungsnummer.

Deliveries to foreign countries:

Wir versenden Ihre Bestellung mit DHL/Deutsche Post und einer Sendungsverfolgungsnummer.

From an order value of 199,00 €, we deliver shipments to foreign countries free of cost.

Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 3 - 5 working days, for deliveries abroad within 5 - 7 working days from conclusion of contract (if advance payment agreed from the date of the payment instruction).

Please note that deliveries are not made on Sundays and other holidays.

If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

The minimum order value is: 15 €.

Accepted Payment options

- Prepayment via transfer

- Payment by invoice

via PayPal Checkout:

- Payment via PayPal

- Payment via PayPal Express

- Payment via credit card

- Payment by SEPA direct debit

- Payment by "Pay Later"

- Payment via instalment purchase

- Payment via giropay

via PayPal:

- Payment via PayPal

- Payment via PayPal Express

- Payment via credit card

- Payment by SEPA direct debit

- Payment by "Pay Later"

- Payment via instalment purchase

via Stripe:

- Payment by instant bank transfer (via Klarna)

- Payment via SEPA direct debit (via Klarna)

- Payment via credit card (via Klarna)

- Payment by invoice (via Klarna)

- Payment via instalment purchase (via Klarna)

- Payment via credit card

- Payment via giropay

- Payment by SEPA direct debit

Further details on payment

The invoice amount is to be settled at the time of payment on invoice within 14 days.

Our bank account:

Empfänger : Cristal L'amour

Sparkasse Düren

IBAN DE56 3955 0110 1201 6879 67

BIC SDUEDE33XXX

In case of questions, please contact us at the contact details mentioned in the Legal Notice.